How can we help?
Account Questions
Account
- How do I create a Clue account?
- Why do I need a Clue account?
- I'm trying to create an account but haven’t received a verification email. What should I do?
- How can I change my email address in Clue?
- I don’t have access to the email registered on my Clue account and I can’t remember my password. How can I recover my account?
- I forgot my password. How can I reset it?
Data
Settings
Technical Questions
Android
iOS
Clue Conceive
How to Use It
- How do I start using Clue Conceive?
- How much does Clue Conceive cost?
- Can I use Clue Conceive without being connected to the internet?
- Can I use Clue Conceive predictions to prevent pregnancy?
- Do I need to see my healthcare provider before using Clue Conceive?
- What do the different colors in the Cycle View mean?
Who Can Use It
- Who can use Clue Conceive?
- Why isn’t Clue Conceive available in my country?
- Can I use Clue Conceive if I have unpredictable cycles?
- Can I use Clue Conceive if I’m trying to get pregnant through home insemination?
- I’ve recently stopped using hormonal birth control. When can I start using Clue Conceive?
- I’m using Clue Connect. Why is my Clue Conceive information not shown to my connections?
The Science Behind It
- What is Clue Conceive?
- How effective is Clue Conceive?
- How does Clue Conceive calculate my fertile days?
- Why do I see so many predicted fertile days?
- Why do I still see a suggestion to try to conceive after my predicted ovulation day?
- Why can’t I track basal body temperature (BBT) in Clue Conceive?
Clue Period Tracking
How to Use It
- How do I track my period?
- How do I track cycle-related experiences?
- How do I set up my reminders?
- How do I change what I’ve tracked in Clue?
- Do I need to track every day?
- How do I add, delete or rearrange my tracking categories?
Predictions
Other
Clue Pregnancy
How to Use It
Common Questions
After Pregnancy
Clue Plus
Subscription
Data Privacy & Terms of Service
Data Privacy & Security
Terms of Service
Clue Connect
How to Use It
- How do I invite someone to see my cycle?
- I want to see someone’s cycle, but I don't have an account. What should I do?
- I use Clue Period Tracking and want to start viewing someone else’s cycle. What should I do?
- How do I stop sharing my cycle data with a connection?
- How do I see who I am connected with?
- How many people can I share my cycle with?