How can we help?
Account & data
Accounts & Data
- How can I change the app language?
- I don’t have access to the email registered on my Clue account and I don’t remember my password. Can I recover my account in any other way?
- Why can’t I use Clue without an account?
- How do I back up my data?
- How do I export and import my data?
- How do I back up and restore my data?
Technical issues
Known Issues
Using & configuring Clue
Using & Configuring Clue
- How do I use Clue?
- How do I enter data?
- How do I edit or delete data I have entered?
- What is Analysis and how does it work?
- How do I tell Clue that my period has ended?
- How are my predictions and averages calculated?
Clue Plus
Clue Plus
Clue Connect
Using Clue Connect
Frequently Asked Questions
- Where can I read the privacy policy?
- Can anyone access my profile without my approval?
- Can I choose which tracking categories I share with other people?
- Do I need my own account to view someone’s cycle?
- Who can use Clue Connect and what can they use it for?
- Why would I share my cycle with someone else?
Accounts & Data
Data privacy & security
Data Privacy & Security
Your ideas for Clue
Ideas for the App
Pregnancy
Pregnancy
- Can I add a past pregnancy in Clue Pregnancy mode?
- How does Clue’s pregnancy feature work?
- What is included in the pregnancy feature?
- How do I turn on the pregnancy feature?
- How do I turn off the pregnancy feature?
- How do I change the estimated due date?
Clue Birth Control
How to use Clue Birth Control
- How do I get Clue Birth Control?
- How much does Clue Birth Control cost?
- When will Clue Birth Control be available?
- Does Clue Birth Control protect against sexually transmitted infections?
- Can I use Clue Birth Control if I used emergency contraception recently?
- Can I use Clue Birth Control with my other birth control method (pill, IUD, etc.)?
Who can use Clue Birth Control
- Who can use Clue Birth Control?
- Who is eligible for Clue Birth Control?
- Can I use Clue Birth Control if my cycles are unpredictable?
- Can I use Clue Birth Control if I was recently pregnant or breastfeeding?
- Can I use Clue Birth Control while taking other medications?
- Why isn’t Clue Birth Control available in my country?
The science behind Clue Birth Control
- What is Clue Birth Control?
- How effective is Clue Birth Control?
- How do we know Clue Birth Control is effective?
- Why did Clue develop Clue Birth Control?
- What does it mean to be FDA-cleared as a medical device?
- How did Clue come to acquire DOT’s IP and clinical study?