How do I get a copy of my Clue data?

You can request a copy of your tracked data to be sent to the email address associated with your Clue account.

 

To receive your Clue data file, follow these steps:

 

  1. Open your Clue app.
  2. Go to the More Menu, the ‘●●●’ in the top-right corner of your Cycle View.
  3. Tap ‘Settings’.
  4. Tap ‘Download my data.’
  5. Tap ‘Request data’.
  6. You should now see a screen that displays a unique password to download your data file.
  7. Now open the email from Clue that was just sent to your Clue email address. This includes a link to download your data file, which expires after 72 hours.
  8. Tap ‘Download data’.
  9. Enter the password shown in your Clue app.
  10. Now you can save your data file in your preferred destination.

 

Your data file will be sent in JSON format and includes your tracked data and your Clue app settings. 

 

For other data request queries, contact us through our contact form.

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