Clue Plus
Premium Features
Web Subscription
- How can I subscribe and pay for Clue Plus on helloclue.com?
- Why should I subscribe to Clue Plus on helloclue.com, instead of the Clue app?
- Can I purchase a monthly web subscription?
- Will my app subscription be reflected in my Clue web account?
- Will my web subscription be reflected in my Clue app?
- Where is my payment information stored?
App Subscription
Codes
- How can I redeem my discount code?
- How long is my discount code valid?
- How can I check if my discount code was correctly redeemed?
- What if I have two Clue accounts? Which one should I use to redeem my discount code?
- I have a Clue account but I don’t have a password for logging in on the website. What can I do?
- Can someone else redeem my discount code?
Vouchers
- How can I redeem my voucher?
- How long is my voucher valid?
- How do I make sure that my voucher doesn’t start a subscription?
- Do I need to cancel my subscription that I got with a voucher?
- How can I check if my voucher was correctly redeemed?
- What if I have two Clue accounts? Which one should I use to redeem my voucher?
Health savings accounts (HSA) and flexible spending accounts (FSA)
- What is an FSA/HSA and how does it relate to Clue?
- Can I be reimbursed for my Clue Plus subscription under FSA/HSA?
- How do I get my subscription reimbursed under FSA/HSA?
- Where can I find the receipt(s) for my Clue Plus purchases?
- Can I reimburse under FSA/HSA a subscription that I bought for someone else?
- What happens with the FSA/HSA reimbursement if I then cancel my Clue Plus subscription?