After buying or renewing your Clue Plus subscription, you should have received a receipt via email as proof of purchase. If you can’t find your receipt, contact the provider of your subscription:
If you bought Clue Plus:
On the Apple App Store – reach out to App Store support.
On the Google Play Store – get in touch with Google Play support.
On the Clue website (https://helloclue.com/) – contact Paddle support. You can contact them via email at help@paddle.com or through their website https://paddle.net/.
Using your HSA/FSA debit card directly – If you subscribed before October 28, 2026, you can reach out to our payment provider, Flex, by emailing support@withflex.com; if you subscribed on or after October 29, 2026, you can reach out to Link Support.
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