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Account

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  • Why do I need a Clue account?
  • How do I create a Clue account?
  • I'm trying to create an account but haven’t received a verification email. What should I do?
  • Why am I not allowed to use the Clue app if I’m under 13 years old?
  • I forgot my password. How can I reset it?
  • How can I change my email address in Clue?
  • Why does the app say my password is wrong when I try to change my email?
  • I accidentally typed the wrong email when creating my account and then subscribed to Clue Plus. How can I fix this?
  • I don’t have access to the email registered on my Clue account and I can’t remember my password. How can I recover my account?
  • How can I delete my Clue account?
  • I’m unable to delete my account. What can I do?
  • I created my account using an Apple sign in and want to change my details. What can I do?
  • Can more than one person use the Clue app on the same device?

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