How can I cancel my web subscription?

Please note: this article only applies if you subscribed through our website. If you subscribed through the app, please refer to the article How can I cancel my subscription?

You can cancel your subscription at any time by contacting Paddle, our payment provider, directly via email at help@paddle.com. You can also use their chatbot https://paddle.net/.  

 

If you cancel your subscription, remember that you will still have access to all Clue Plus features and modes until your subscription runs out. For example, if you cancel a yearly subscription three months after subscribing, you can still use Clue Plus for the remaining nine months.

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