If your most up-to-date wearable data isn’t appearing in your Clue app, it may be that your device hasn’t properly synced with your wearable’s app.
To check when the most recent data sync happened between your wearable and Clue, follow these steps:
- Open your Clue app.
- Go to the More Menu, the ‘=’ in the top-right corner of your Cycle View.
- Scroll down to ‘Integrations’, and tap ‘Connect wearable’.
- Select your device type.
- Check the date shown next to “Last sync: (X)”
- If it’s not showing today’s date, open your wearable’s app to allow your device to sync the most recent data.
If you can’t see any charts in your Clue app anymore, check your Clue Plus status in your app store subscriptions. You can only view wearable charts with an active subscription.
If your Clue Plus subscription is active and you still can’t see your wearable charts, your device may need a software update. Wearable charts are only visible on iOS Version 16 and higher, and Android Version 8 and higher.