How can I change my email address in Clue?

You can change your email address by going to your profile in the app. Follow these steps:

  1. Open your Clue app.
  2. Go to the More Menu in the top-right corner of the Cycle View.
  3. Tap on your profile, at the top of the menu.
  4. Tap ‘Email.’
  5. Select a new email address.
  6. Confirm the change with your account password.
    • If you haven’t verified your account yet, this update won’t be reflected in the app until you confirm the new email.

If you can’t remember your password, you can reset it by following these steps.

 

If you can’t receive a password reset email, you can still move your Clue data to a new account that uses a different email address. This will only work if you’re still logged into your current Clue account. To do this, follow these steps:   

  1. First save a backup file of your Clue data. 
  2. Go to the More Menu in the top-right corner of the Cycle View.
  3. Tap on your profile, at the top of the menu.
  4. Tap ‘Log out’.
  5. Register a new account with the new email address.
  6. Import your Clue data following the steps here

If you accidentally mistyped your email address when creating your account and need it fixed, or have any other questions, feel free to contact our Support Team.

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