I’m not getting a Forecast. Why?

There are a few reasons why you might not be getting a Forecast. Some people’s tracked symptoms simply aren’t related to their cycle. Others don’t experience them regularly enough for a clear pattern to emerge.

However, if you’re concerned that your Clue app isn’t working as intended and should be displaying your Forecast, follow the steps below:

  • Make sure you’re logged in.
    If you’re logged out, your data is stored only on your device, which means we can’t analyze it to generate a Forecast.
  • Make sure you’re subscribed to Clue Plus.
    The Forecast feature is a bonus for users who subscribe to Clue Plus. Tap the button at the far right in the tab bar to view the menu and make sure that your subscription is active.
  • Track at least three periods (two full menstrual cycles) in Clue.
    Because the patterns we look for are based on your menstrual cycle, you need to have at least two (2) complete cycles—at least three (3) periods entered in Clue—to receive a Forecast.
    If you’re only starting to use Clue, consider entering your past periods if you remember their dates. This way, we will be able to start displaying your Forecast as soon as a pattern is identified.
  • Track symptoms other than bleeding.
    Forecasts are based on accumulated data from past tracking for symptoms other than your period. Make sure you’re tracking occurrences of pain, various moods, changing energy levels, and other cycle-related experiences. If we detect a cycle-related pattern in one of those symptoms, we will notify you.

If you have further questions, contact us at support@helloclue.com.

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