How do I proceed to have all my data deleted from Clue?

If you want to go ahead and delete your account and all of your data from our systems and from third-party services, you can do this by following these steps in the app:
1. Go to the Menu on the top-right corner -> Support -> Accounts & Data
2. Scroll to the bottom of the list, to 'How can I delete my account?'
3. Tap the underlined text 'delete your Clue account'
4. Before deleting the account, we strongly recommend that you backup your data to your email or online storage using the button 'Back up my data"
5. Tap the 'Continue' button to confirm that you want to delete your account.

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Comments

  • Avatar
    Leo Gossmann

    Not able to delete my account easy from my phone which already annoys me immensely

  • Avatar
    Sofia Pecly

    I can’t delete my account

  • Avatar
    Sofia Pecly

    I can’t delete my account

  • Avatar
    N'Tarleeah Triulcio

    I can't delete my account there is no option for it

  • Avatar
    Latifa Konate

    I can't delete my account because I need a password to continue, the problem is I never made one soI can't continue.

  • Avatar
    Alexandra Habchi

    The delete account feature doesn't work. An error message is systematically displayed at confirmation. Please address this issue quickly because it is not legal to not be able to delete personal data in Europe and for now, deleting an account is the only way to reset or remove data for now on your app. Thanks.

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