What does Clue do to secure my data?

Protecting your data privacy is at the core of what we do. We strive to be better than industry standards and use the following data security practices: 

  • When you create your Clue account, your personal data is stored separately from your health data and service settings. Doing this means your health data has an even higher level of protection.
  • When you create your Clue password, it’s stored using one-way encryption with both “hashing” and “salting” techniques. This means your password is combined with a random string of characters and then scrambled up so it's unreadable. Not even Clue staff have access to your password. Doing this ensures extra protection for your password.
  • When your data is sent between your device and our Clue servers, we use hypertext transfer protocol secure (HTTPS). This is a type of encrypted data transmission, which scrambles the information being sent so it’s unreadable. Doing this increases the security of your data transfer.
  • When you subscribe to Clue Plus, all your payment information is securely processed by the Apple App Store or Google Play Store. Clue does not store your payment information at any time.

For more details on data security, check out our Privacy Policy.

If you still have questions about how Clue secures your data, feel free to contact our Support Team.

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