I can't connect my Clue account with my Fitbit smartwatch

If you are trying to connect your Clue account with your Fibit smartwatch, please note that you need to have a password for your Clue account. If you previously created your Clue account using Facebook or Google, simply follow these steps:

  1. Go to the More menu (top right corner button)
  2. Click on your profile
  3. Under “Accounts” click on “Password”
  4. You will then receive an email to reset your password.
  5. Open this email while using your phone and follow the instructions.

Important: Please note that if you open your email using the internet browser on your phone, you may find that the password reset link doesn't work. This is why we recommend that you open the email using your email app.

Was this article helpful?
4 out of 28 found this helpful
Have more questions? Submit a request
Powered by Zendesk